Shipping policy

At PersyGlow, we are committed to delivering your order safely and efficiently. Please review our shipping information below.

Order Processing Time

All orders are processed within 1–2 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

Once your order has been shipped, you will receive a confirmation email with your tracking information.

Shipping Times

Estimated delivery times:

United States:
4–9 business days

Canada:
4–7 business days


Please note that delivery times are estimates and may vary depending on your location, shipping carrier, customs processing, weather conditions, and other circumstances outside of our control.

Shipping Costs

PersyGlow offers:

Free shipping on all orders.

Any applicable taxes, duties, or customs fees are the responsibility of the customer unless otherwise stated.

Tracking Your Order

Once your order has shipped, you will receive a tracking number by email.

Please allow 24–72 hours for tracking information to update after your order has been shipped.

If your tracking information has not updated after this period, please contact our support team.

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes depending on your country's regulations.

These charges are the responsibility of the customer. PersyGlow is not responsible for delays caused by customs inspections or unpaid customs fees.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

If an incorrect address is provided and the order has already been shipped, PersyGlow cannot guarantee a replacement or refund.

Please contact us as soon as possible if you notice an error with your shipping information.

Lost, Stolen, or Damaged Packages

PersyGlow is not responsible for packages that are lost, stolen, or incorrectly delivered after being marked as delivered by the shipping carrier.

If your package arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged item and packaging so we can assist you.

Delayed Orders

While we work hard to ensure your order arrives within the estimated timeframe, delays can occasionally occur due to:

  • Shipping carrier delays
  • Weather conditions
  • Customs processing
  • Holiday periods
  • Other circumstances outside of PersyGlow’s control

Please contact us if your order has not arrived within the estimated delivery window.

Contact Us

If you have any questions regarding your order or shipping, please contact us:

PersyGlow
Email: persyglow@gmail.com

Thank you for choosing PersyGlow.